Loewe Client Advisor

LOEWE, a distinguished luxury brand founded in Spain in 1846, is renowned for its commitment to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE operates under the creative direction of Jack McCollough and Lazaro Hernandez, emphasizing a playful yet intellectual approach to fashion. The brand is celebrated for its expertise in leather and dedication to supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledgeable storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security in both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident and service-oriented approach.
4. Effective communication skills.
5. Ability to build and maintain a client portfolio.
6. Results-driven with a commercial mindset.
7. Fluent in English and Italian.

Minimum 3 years of experience in a similar customer-centric role.

LOEWE offers a dynamic work environment where employees can learn and grow daily, surrounded by passionate individuals in a fast-paced and ambitious company.

LOEWE is committed to fostering a culture of inclusivity, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand values the uniqueness of its clients and teams, aiming to empower everyone to contribute their best.