Loewe Client Advisor

Milan • Italy

Sunday, December 15, 2024

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the LVMH conglomerate, LOEWE is celebrated for its exceptional craftsmanship, particularly in leather goods. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, emphasizing a playful yet intellectual approach to fashion and a commitment to cultural and artisanal excellence.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client information using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded attitude.
3. Confident and service-oriented approach.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and Italian.

Experience in a similar customer-centric role is required.

Opportunity to work in a fast-paced, ambitious environment with passionate colleagues.

LOEWE fosters a culture of learning and passion, where employees are encouraged to engage with the brand's rich heritage and innovative future. The company values inclusivity, creativity, and collaboration, providing a dynamic workplace for those passionate about fashion and culture.