Loewe Client Advisor

Melbourne • Australia

Wednesday, November 19, 2025

LOEWE, established in Spain in 1846, stands as a prominent luxury house with nearly 180 years of heritage. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is renowned for its dedication to craftsmanship and culture, combining an intellectual yet playful approach to fashion with a vibrant Spanish lifestyle. As part of the LVMH Group, LOEWE benefits from being associated with one of the world's leading luxury conglomerates, which enhances its global reach and influence in the luxury fashion industry.

1. Deliver exceptional customer service by greeting, listening, assisting, advising, and exceeding client expectations.
2. Exemplify the brand's history and heritage in all client interactions.
3. Utilize exceptional product knowledge to effectively cross-sell and upsell.
4. Engage with a diverse clientele to foster long-lasting relationships.
5. Develop and manage a client book, updating information using company tools.
6. Collaborate as a team player to achieve store objectives.
7. Participate in visual merchandising in line with LOEWE's standards.
8. Maintain product organization and cleanliness in both front and back of house.
9. Assist with inventory management and other back-of-house tasks.
10. Adhere to company policies, including grooming and behavior standards.

1. Minimum 2-3 years of fashion sales experience in a retail setting, preferably in luxury retail or ready-to-wear.
2. Proven track record of achieving or exceeding sales targets and KPIs.
3. Advanced product knowledge with a focus on cross-selling and upselling.
4. Experience in inventory control and back-of-house operations.
5. Skilled in executing visual merchandising plans.

1. Client relationship building and clienteling skills.
2. Sales leadership and structured outreach abilities.
3. Strong communication and interpersonal skills.
4. Organizational and multitasking capabilities.
5. Attention to detail and a commitment to excellence.

Minimum 3 years of experience in fashion sales, particularly in a luxury retail environment.

LOEWE offers a supportive work environment that values diversity and inclusion, providing opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters a culture that values the uniqueness of its clients and teams, welcoming all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand is committed to creating an inclusive environment where everyone feels valued, included, and empowered to contribute their best.