Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since become a beacon of craftsmanship and cultural sophistication. As part of the LVMH group, LOEWE benefits from the conglomerate's global reach and resources while maintaining its unique identity. Under the creative direction of Jonathan Anderson since 2013, LOEWE has embraced a modern ethos that celebrates its Spanish heritage, artisanal craftsmanship, and an innovative approach to fashion.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through storytelling and product knowledge.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded demeanor.
5. Confident, adaptable, and empathetic communication style.
6. Fluent in English and Spanish.

1. Effective communication
2. Client relationship management
3. Sales and commercial acumen
4. Team collaboration
5. Product knowledge and storytelling

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a fast-paced, ambitious environment with passionate colleagues.

LOEWE fosters a culture that values creativity, inclusivity, and a deep appreciation for craftsmanship. The workplace is dynamic and encourages employees to engage with the brand's rich heritage while contributing to its modern evolution.