Loewe Client Advisor

Madrid • Spain

Monday, March 10, 2025

LOEWE, established in Spain in 1846, stands as a paragon of luxury fashion, renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH conglomerate, LOEWE benefits from the global prestige and resources of one of the world's leading luxury groups. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, emphasizing an intellectual yet playful approach to fashion, deeply rooted in Spanish culture and exceptional leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavioral standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusivity and open-mindedness.
3. Confidence, adaptability, and empathy in service.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and Spanish.

Previous experience in a customer-centric role is required.

Employees at LOEWE enjoy opportunities for continuous learning and career advancement within a dynamic and ambitious company environment.

LOEWE fosters a workplace culture that values passion, creativity, and collaboration. The brand's commitment to craft and culture is reflected in its support for contemporary art and artisanal techniques, creating an inspiring environment for employees.