Loewe Client Advisor

Los Angeles • USA

Saturday, February 22, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain. As part of the LVMH conglomerate, Loewe is renowned for its commitment to craftsmanship and innovation under the creative leadership of Jonathan Anderson. The brand seamlessly integrates a rich heritage with contemporary art influences, offering a unique and eclectic fashion experience.

1. Meet or exceed monthly and yearly sales targets to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations and build lasting relationships.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Collaborate with colleagues to foster a positive and communicative workplace environment.
6. Maintain organization of the sales floor and stockroom according to company policy.
7. Contribute to the visual merchandising of products in line with Loewe's standards.
8. Uphold Loewe's brand image and adhere to company policies and procedures.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book and ensure regular client contact and follow-up.
12. Address client-related issues, including shipping and alterations.
13. Participate in general housekeeping and store image maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Ability to manage multiple tasks simultaneously.
3. Strong organizational skills and attention to detail.
4. Team-oriented with a collaborative mindset.
5. Adaptability to cater to diverse customer needs.
6. Flexibility to work evenings, weekends, and holidays.

Minimum of 3 years in luxury fashion sales within a retail environment.

$18 - $25 per hour, based on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe values diversity and inclusivity, fostering an environment where creativity and collaboration thrive. As an equal opportunity employer, Loewe is committed to providing reasonable accommodations for individuals with disabilities and ensuring a supportive workplace culture.