Loewe Client Advisor

Los Angeles • USA

Tuesday, January 14, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is currently under the visionary creative direction of Jonathan Anderson. As part of the LVMH Group, Loewe is renowned for its commitment to craftsmanship and its support for contemporary art, craft, and design globally. The brand's dedication to excellence and innovation makes it a prestigious employer within the luxury sector.

1. Meet or exceed monthly and yearly sales targets to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations and build lasting relationships.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Collaborate with colleagues to foster a positive workplace environment.
6. Maintain organization of the sales floor and stockroom according to company standards.
7. Contribute to visual merchandising in line with Loewe's guidelines.
8. Uphold Loewe's image standards and adhere to company policies.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain and update a client book, ensuring regular client contact and follow-up.
12. Address client-related issues, including shipping and alterations.
13. Participate in store housekeeping and image maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Minimum of three years' experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills and attention to detail.
3. Ability to manage multiple tasks simultaneously.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability to cater to diverse customer needs.
6. Flexibility to work evenings, weekends, and holidays as required.
7. Foreign language skills are advantageous but not mandatory.

Candidates must have a minimum of three years of experience in luxury fashion sales within a retail environment.

The hourly compensation ranges from $18 to $25, based on skills and experience.

The position offers a comprehensive benefits package, including medical, dental, and vision insurance, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a dynamic and inclusive workplace culture that values diversity and encourages collaboration. The brand is committed to providing reasonable accommodations for individuals with disabilities and promotes a supportive environment for all employees.