Loewe Client Advisor

Los Angeles • USA

Tuesday, December 10, 2024

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain. It is part of the LVMH conglomerate, renowned for its commitment to craftsmanship and innovation. Under the creative direction of Jonathan Anderson, Loewe continues to blend art influences with fashion, maintaining its legacy while supporting contemporary art and design globally.

1. Meet or exceed monthly and yearly sales objectives, contributing to business growth.
2. Provide outstanding, personalized customer service, building enduring relationships.
3. Exceed individual KPI targets through top-tier customer service.
4. Utilize CRM tools for personalized client engagement and future opportunities.
5. Foster a collaborative and communicative workplace environment.
6. Ensure sales floor and stockroom organization per company policy.
7. Contribute to the visual presentation of products, adhering to Loewe’s standards.
8. Uphold Loewe’s image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Record customer information accurately in the database.
11. Promote store events via email, phone, and personalized notes.
12. Maintain an organized client book, initiating regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Participate in general housekeeping and store image upkeep.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven history of exceeding individual and store targets.
3. Exceptional communication skills, both verbal and written.
4. Strong organizational skills and follow-through.
5. Team-oriented mindset with a strong desire to collaborate.
6. Ability to thrive in a dynamic and fast-paced environment.
7. High adaptability to different customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Luxury fashion sales expertise
2. Customer relationship management
3. Communication
4. Organizational skills
5. Team collaboration
6. Adaptability
7. Multitasking

Minimum of three years in luxury fashion sales within a retail environment.

$18 - $25 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Loewe fosters a dynamic, inclusive, and collaborative workplace culture, valuing diversity and ensuring equal opportunity. The company is committed to providing reasonable accommodations for individuals with disabilities throughout the hiring process and employment.