Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and stands as a testament to over 175 years of exceptional craftsmanship. As part of the LVMH group, LOEWE thrives under the creative direction of Jack McCollough and Lazaro Hernandez, offering a unique blend of intellectual and playful fashion. The brand is renowned for its vibrant Spanish lifestyle influences and unparalleled leather expertise, consistently valuing artisanal techniques and supporting contemporary art and culture globally.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Confident and service-oriented demeanor.
2. Adaptability and empathy in client interactions.
3. Effective communication skills for building client portfolios.
4. Commercial mindset with a focus on teamwork.
5. Fluency in English; additional languages are advantageous.

Minimum of 3 years in a similar customer-centric role in the luxury sector.

LOEWE offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters an inclusive culture that values diversity and empowers all team members to contribute their best. The brand is committed to welcoming individuals of all genders, ethnicities, and abilities, ensuring a workplace where everyone feels valued and included.