Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as a pillar of luxury fashion, renowned for its dedication to craftsmanship and culture. As part of the LVMH conglomerate, LOEWE benefits from a global network while maintaining its unique identity under the creative guidance of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its playful yet intellectual approach to fashion, deeply rooted in Spanish lifestyle and leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both front and back of house.
11. Assist with inventory management and back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Effective communication skills with sensitivity to client relationships.
2. Service-oriented, adaptable, and empathetic approach.
3. Commercial mindset with a team player attitude.
4. Fluency in English; additional languages are advantageous.

Minimum 3 years of experience in a similar customer-centric role.

The position offers opportunities for career growth within a prestigious luxury brand, fostering a culture of inclusivity and empowerment.

LOEWE is committed to fostering an inclusive culture that values diversity in gender, ethnicity, socioeconomic background, and abilities. The brand encourages all team members to feel valued, included, and empowered to contribute their best.