Loewe Client Advisor

LOEWE, a distinguished name in luxury fashion, was established in Spain in 1846 and has evolved into a global powerhouse under the creative direction of Jack McCollough and Lazaro Hernandez. As part of the LVMH conglomerate, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation, particularly in leather goods. The brand is committed to fostering a diverse and inclusive workplace, valuing the uniqueness of its clients and team members alike.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded nature.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills with the ability to build and maintain a client portfolio.
5. Results-driven with a commercial mindset while being a team player.
6. Fluency in English; additional language skills are advantageous.

Minimum of 3 years in a similar role.

LOEWE offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters a culture of inclusivity and empowerment, welcoming individuals from diverse backgrounds and encouraging them to contribute their best. The brand values craftsmanship and creativity, promoting a vibrant and collaborative workplace.