Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As a part of the LVMH Group, LOEWE is celebrated for its commitment to craftsmanship, culture, and innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand is renowned for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle, and unparalleled leather expertise. LOEWE values diversity and inclusivity, ensuring a welcoming environment for all employees and clients.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client information in company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Effective communication and interpersonal skills.
2. Service-oriented and adaptable approach.
3. Empathy and confidence in client interactions.
4. Commercial mindset with a team player attitude.
5. Fluency in English; additional languages are advantageous.

Minimum 3 years of experience in a similar customer-centric role.

LOEWE offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

LOEWE fosters a culture of inclusivity and empowerment, valuing the uniqueness of its clients and teams. The brand is committed to supporting contemporary art, craft, and culture globally, ensuring a vibrant and engaging workplace.