Loewe Client Advisor

London • UK

Friday, October 3, 2025

LOEWE, established in Spain in 1846, stands as a prominent luxury fashion house renowned for its dedication to craftsmanship and cultural heritage. As part of the esteemed LVMH group, LOEWE thrives under the creative direction of Jack McCollough and Lazaro Hernandez, offering a unique blend of intellectual fashion and vibrant Spanish lifestyle. The brand is committed to fostering an inclusive environment that values diversity and empowers individuals to contribute their best.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through in-depth product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded approach.
5. Confident, adaptable, and empathetic communication style.

1. Effective communication skills.
2. Ability to build and maintain a client portfolio.
3. Results-driven with a commercial mindset.
4. Team player attitude.
5. Fluency in English; additional languages are advantageous.

Minimum of 3 years in a similar customer-centric role within the luxury sector.

LOEWE offers a dynamic work environment with opportunities for career growth and development, fostering a culture of inclusivity and empowerment.

LOEWE prides itself on a culture that embraces diversity and inclusivity, welcoming individuals of all genders, ethnicities, and abilities. The brand encourages a collaborative and empowering workplace where creativity and passion for fashion are celebrated.