Loewe Client Advisor

London • UK

Thursday, August 14, 2025

LOEWE, a distinguished name in the luxury fashion sector, was established in Spain in 1846 and is renowned for its dedication to craftsmanship and cultural engagement. As part of the esteemed LVMH group, LOEWE combines a rich heritage with a modern approach, offering a vibrant Spanish lifestyle through its unparalleled leather expertise and innovative fashion designs.

1. Achieve individual and store objectives.
2. Provide an exceptional and memorable client experience through engaging emotional connections.
3. Develop and maintain long-lasting relationships with clients.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through extensive product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain products in an organized, clean, and secure manner both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies and procedures, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in Fashion, Art, and Culture.
2. Inclusivity and open-mindedness.
3. Confidence and service orientation.
4. Adaptability and empathy.
5. Effective communication skills.
6. Sensitivity in building and maintaining a client portfolio.
7. Results-driven with a commercial mindset.
8. Team player attitude.

Minimum 3 years of experience in a similar customer-centric role.

As part of the LVMH group, employees enjoy a comprehensive benefits package, including opportunities for career advancement within a globally recognized luxury brand.

LOEWE fosters a culture that values craftsmanship, creativity, and cultural engagement, encouraging employees to contribute to a vibrant and inclusive workplace. The brand supports contemporary art and culture, reflecting its commitment to innovation and heritage.