Loewe Client Advisor

Founded in Spain in 1846, LOEWE stands as a distinguished luxury house renowned for its dedication to craft and culture. As part of the LVMH Group, LOEWE embodies a vibrant Spanish lifestyle and unparalleled expertise in leather craftsmanship. The brand is committed to preserving artisanal techniques and supporting contemporary art, craft, and culture worldwide.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging emotional connections.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve overall store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusive and open-minded approach.
3. Confident, service-oriented, adaptable, and empathetic style.
4. Effective communication skills for building and maintaining client portfolios.
5. Results-driven with a commercial mindset.

Minimum of 3 years in a similar customer-centric role.

LOEWE offers a dynamic work environment with opportunities for career growth and development within the luxury fashion industry.

LOEWE fosters a culture of creativity and inclusivity, emphasizing the importance of craft and culture in its operations. The workplace is characterized by a commitment to excellence, collaboration, and a passion for fashion and art.