Loewe Client Advisor

London • UK

Friday, May 2, 2025

LOEWE, a distinguished name in the luxury fashion sector, was established in Spain in 1846 and is celebrated for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE is renowned for its innovative approach to fashion, vibrant Spanish lifestyle influences, and unparalleled leather expertise. The brand's commitment to artisanal techniques and contemporary culture is reflected in its support for art and craft worldwide.

1. Achieve individual and store sales objectives.
2. Provide an exceptional client experience through engaging and emotional connections.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies and grooming standards.

1. Proven track record in achieving individual goals and contributing to team success.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded demeanor.
5. Confident, adaptable, and empathetic communication style.
6. Fluency in English; additional languages are advantageous.

1. Effective communication and relationship-building skills.
2. Commercial mindset with a focus on results.
3. Team-oriented attitude.
4. Proficiency in client management tools.

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a fast-paced, ambitious environment with passionate colleagues.

LOEWE fosters a culture of creativity, inclusivity, and passion for craft and culture. The brand values teamwork, innovation, and a commitment to excellence, providing a dynamic workplace for individuals who are eager to learn and grow.