Loewe Client Advisor

London • UK

Friday, May 2, 2025

LOEWE, a distinguished member of the LVMH Group, stands as a beacon of luxury fashion, renowned for its dedication to craftsmanship and cultural heritage. Established in Spain in 1846, the brand has evolved into a global icon, celebrated for its innovative approach to fashion and its mastery of leather goods. LOEWE's commitment to artisanal techniques and contemporary art is reflected in its products and its vibrant, Spanish-inspired lifestyle offerings.

1. Achieve individual and store sales objectives.
2. Deliver exceptional client experiences through engaging and emotional connections.
3. Cultivate and maintain long-term client relationships.
4. Communicate with clients regularly via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through storytelling and product knowledge.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Support inventory management and perform ad hoc back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team sales goals.
2. Experience in a customer-centric role within the luxury sector.

1. Strong interest in fashion, art, and culture.
2. Inclusivity and open-mindedness.
3. Confidence and adaptability in service delivery.
4. Effective communication and client relationship management.
5. Commercial mindset with a focus on results.
6. Team-oriented attitude.

Minimum of 3 years in a similar customer-focused role.

Opportunity to work with a prestigious luxury brand with a rich heritage. Potential for career advancement within the LVMH Group.

LOEWE fosters a culture that values creativity, inclusivity, and excellence. The brand's commitment to craftsmanship and cultural appreciation is reflected in its workplace environment, where employees are encouraged to engage with the brand's rich history and contribute to its legacy.