Loewe Client Advisor

London • UK

Friday, April 18, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, known for its dedication to craftsmanship and innovation. Established in 1846 in Spain, Loewe has evolved over the decades into a brand synonymous with exquisite leather goods and a vibrant, intellectual approach to fashion. Under the creative direction of Jonathan Anderson since 2013, Loewe continues to celebrate its rich heritage while embracing contemporary art and culture.

1. Achieve individual and store objectives.
2. Connect with clients in an engaging and emotional manner to provide an exceptional and memorable client experience.
3. Engage with all clients and develop long-lasting relationships.
4. Maintain relations with clients through regular communication via email, phone, messages, or personalized notes.
5. Master and convey the brand history and heritage.
6. Highlight product categories through extensive product knowledge and storytelling.
7. Develop and grow a client book, updating client information on the relevant company tools.
8. Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
9. Actively participate in visual merchandising in accordance with Loewe’s visual standards.
10. Maintain products in an efficient, clean, secure, and organized manner, both front and back of house.
11. Support with inventory management and ad hoc back of house tasks.
12. Adhere to company policies and procedures, including Loewe’s standards in terms of grooming and behavior.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience within a similar customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded demeanor.
3. Confident, service-oriented, adaptable, and empathetic style and approach.
4. Effective communication skills with the ability to build and maintain a client portfolio.
5. Results-driven with a commercial mindset without compromising on teamwork.

Minimum of 3 years in a similar customer-centric role.

Opportunities for career advancement within a globally recognized luxury brand.

Loewe fosters a culture of creativity and innovation, deeply rooted in its Spanish heritage. The brand values craftsmanship and encourages a playful yet intellectual approach to fashion, making it an inspiring place to work for those passionate about art and culture.