Loewe Client Advisor

London • UK

Monday, April 7, 2025

LOEWE, established in Spain in 1846, is a prestigious luxury fashion house renowned for its commitment to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE has been under the creative direction of Jonathan Anderson since 2013, ushering in a new era that emphasizes an intellectual and playful approach to fashion, while celebrating Spanish lifestyle and leather expertise. The brand is dedicated to supporting contemporary art, craft, and culture globally.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluency in English; additional language skills are advantageous.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Communication and interpersonal skills
5. Team collaboration
6. Visual merchandising
7. Organizational skills

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a dynamic and ambitious company with passionate individuals.

LOEWE fosters a culture of continuous learning and passion for craftsmanship, encouraging employees to engage with the brand's rich heritage and innovative spirit. The workplace is characterized by a fast-paced, ambitious environment where creativity and collaboration are highly valued.