Loewe Client Advisor

London • UK

Thursday, April 3, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is celebrated for its unparalleled craftsmanship and innovative design. As part of the LVMH group, LOEWE benefits from the conglomerate's global reach and resources. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, emphasizing craft, culture, and a vibrant Spanish lifestyle. LOEWE is renowned for its expertise in leather and its commitment to supporting contemporary art and culture worldwide.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through engaging and emotional connections.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through extensive product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate effectively as a team player to meet store objectives.
9. Participate in visual merchandising in line with LOEWE's standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, procedures, and grooming standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded demeanor.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset.
8. Fluency in English; additional language skills are advantageous.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Team collaboration
5. Effective communication
6. Visual merchandising
7. Inventory management

Minimum of 3 years in a similar customer-centric role.

Opportunities for career growth within a prestigious luxury brand, engagement with a vibrant and creative team, and exposure to the dynamic world of fashion and culture.

LOEWE fosters a culture of creativity, inclusivity, and passion for craftsmanship. The brand values its rich heritage while embracing modern interpretations and supporting contemporary art and culture. Employees are encouraged to engage with the brand's vibrant and playful approach to fashion.