Loewe Client Advisor

London • UK

Thursday, March 13, 2025

LOEWE, established in Spain in 1846, is a prestigious luxury fashion house renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH conglomerate, LOEWE has flourished under the creative direction of Jonathan Anderson since 2013, emphasizing a playful yet intellectual approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle influences and unparalleled leather expertise, making it a leader in the luxury sector.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record of achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic demeanor.
6. Effective communication skills for building and maintaining client relationships.
7. Commercial mindset with a team player attitude.
8. Fluency in English; additional language skills are advantageous.

1. Emotional intelligence and client engagement
2. Storytelling and brand communication
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Client relationship management

Minimum of 3 years in a similar customer-centric role within the luxury sector.

Opportunities for career growth within a globally recognized luxury brand.

LOEWE fosters a culture of creativity and innovation, deeply rooted in its rich heritage of craftsmanship and cultural appreciation. The workplace is dynamic and fast-paced, encouraging employees to learn continuously and engage passionately with their roles. The brand values inclusivity and open-mindedness, promoting a collaborative and supportive environment.