Loewe Client Advisor

London • UK

Tuesday, March 4, 2025

LOEWE, a distinguished luxury house established in Spain in 1846, is celebrated for its commitment to craftsmanship and culture. As part of the LVMH group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, emphasizing an intellectual yet playful approach to fashion. The brand is renowned for its vibrant Spanish lifestyle and unparalleled leather expertise, making it a leader in the luxury fashion industry.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop long-lasting client relationships.
4. Maintain client communication through various channels such as email and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client information using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for client portfolio management.
7. Results-driven with a commercial mindset.

1. Fluency in English; additional language skills are advantageous.
2. Strong interpersonal and communication skills.
3. Ability to build and maintain client relationships.
4. Proficiency in client management tools.
5. Team collaboration and support skills.

Minimum of 3 years in a similar customer-centric role.

Opportunities for career advancement within a prestigious luxury brand.

LOEWE fosters a dynamic and ambitious workplace environment where employees are encouraged to learn and grow daily. The company values passion, creativity, and a commitment to excellence, reflecting its rich heritage and dedication to craftsmanship.