Loewe Client Advisor

London • UK

Monday, February 24, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is celebrated for its commitment to craftsmanship and cultural heritage. As part of the LVMH conglomerate, LOEWE benefits from a global presence and a reputation for excellence. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a modern and playful approach to fashion, while maintaining its dedication to artisanal techniques and cultural support.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in both front and back of house.
11. Assist with inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Interest in fashion, art, and culture.
4. Inclusive and open-minded demeanor.

1. Confident and service-oriented approach.
2. Effective communication skills.
3. Ability to build and maintain a client portfolio.
4. Results-driven with a commercial mindset.
5. Fluency in English; additional language skills are advantageous.

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a fast-paced and ambitious environment with passionate individuals.

LOEWE fosters a culture of creativity and innovation, emphasizing the importance of craftsmanship and cultural engagement. The workplace is dynamic and inclusive, encouraging employees to learn and grow in a supportive environment.