Loewe Client Advisor

London • UK

Monday, January 20, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since evolved into a global icon of craftsmanship and innovation. As part of the esteemed LVMH group, LOEWE is renowned for its commitment to artisanal excellence, cultural heritage, and contemporary design. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, emphasizing a playful yet intellectual approach to fashion, deeply rooted in Spanish culture and leather expertise.

1. Achieve individual and store sales objectives.
2. Engage clients with an emotional and memorable experience.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security in all areas.
11. Support inventory management and back-of-house tasks.
12. Adhere to company policies, grooming, and behavioral standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic communication style.
6. Ability to build and maintain a client portfolio.
7. Commercial mindset with a team player attitude.
8. Fluency in English; additional languages are advantageous.

1. Exceptional client engagement and relationship-building skills.
2. Effective communication and interpersonal abilities.
3. Strong organizational and multitasking capabilities.
4. Proficiency in using client management tools.
5. Knowledge of visual merchandising techniques.

A minimum of 3 years in a similar customer-focused role within the luxury fashion industry.

Opportunity to work in a dynamic and ambitious environment with passionate individuals.

LOEWE fosters a culture of creativity, inclusivity, and excellence, where employees are encouraged to explore new ideas and contribute to the brand's legacy of craftsmanship and innovation. The workplace is characterized by a vibrant and collaborative atmosphere, reflecting the brand's commitment to cultural enrichment and artistic expression.