Loewe Client Advisor

London • UK

Saturday, January 18, 2025

LOEWE, founded in Spain in 1846, stands as a prestigious name in the luxury fashion industry, celebrated for over 175 years. As part of the LVMH Group, LOEWE is renowned for its commitment to craftsmanship, culture, and innovation under the creative direction of Jonathan Anderson since 2013. The brand is distinguished by its playful yet intellectual approach to fashion, vibrant Spanish lifestyle influences, and unparalleled expertise in leather goods.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through extensive product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record of achieving individual goals and contributing to team results.
2. Experience in a similar customer-centric role.
3. Deep interest in fashion, art, and culture.

1. Inclusivity and open-mindedness.
2. Confidence and service orientation.
3. Adaptability and empathy in style and approach.
4. Effective communication skills with the ability to build and maintain a client portfolio.
5. Results-driven with a commercial mindset while maintaining a team player attitude.

Minimum of 3 years in a similar customer-centric role.

Opportunities for career development and growth within a prestigious luxury brand.

LOEWE fosters a culture that values craftsmanship, creativity, and collaboration. The brand emphasizes a vibrant and inclusive work environment where employees are encouraged to engage with fashion, art, and culture, reflecting its commitment to supporting contemporary art and craft globally.