Loewe Client Advisor

Loewe, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH Group, Loewe benefits from the global reach and resources of one of the world's leading luxury conglomerates. Under the creative direction of Jack McCollough and Lazaro Hernandez, Loewe continues to innovate while honoring its rich legacy, offering a vibrant and intellectual approach to fashion.

1. Achieve and exceed monthly and yearly sales targets, contributing to the overall business growth.
2. Deliver exceptional, personalized customer service, building lasting relationships with clients.
3. Meet individual Key Performance Indicator (KPI) targets by providing superior customer service.
4. Utilize CRM tools to collect and analyze customer data for personalized engagement.
5. Collaborate with colleagues to foster a positive and communicative work environment.
6. Maintain organization of the sales floor and stockroom in accordance with company policies.
7. Contribute to the visual merchandising of products, ensuring adherence to Loewe's standards.
8. Uphold the brand's image standards and guidelines.
9. Comply with all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book and initiate regular client contact.
13. Address client-related issues such as shipping and alterations promptly.
14. Participate in general housekeeping and store maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of experience in luxury fashion sales within a retail environment.
2. Proven track record of exceeding sales targets and building strong client relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and ability to multitask.
5. Team-oriented mindset with a collaborative approach.
6. Ability to thrive in a dynamic and fast-paced environment.
7. Adaptability to meet diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.
9. Foreign language skills are advantageous but not required.

1. Customer relationship management
2. Sales and target achievement
3. Exceptional communication
4. Organizational proficiency
5. Team collaboration
6. Adaptability
7. Multitasking

Minimum of three years in luxury fashion sales within a retail environment.

Loewe offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions. The company is committed to diversity and inclusion, providing equal opportunity and reasonable accommodations for individuals with disabilities.

Loewe fosters an inclusive and empowering workplace culture that values diversity and encourages employees to contribute their best. The brand is committed to creating an environment where all individuals feel valued and included, regardless of gender, ethnicity, socioeconomic background, or ability.