Loewe Client Advisor

LOEWE, a distinguished luxury brand under the LVMH conglomerate, was established in Spain in 1846. Renowned for its commitment to craftsmanship and cultural heritage, LOEWE operates at the intersection of tradition and modernity, offering a vibrant and intellectual approach to fashion. The brand is celebrated for its unparalleled expertise in leather goods and its dedication to supporting contemporary art and culture globally.

1. Achieve and exceed monthly and annual sales targets to drive business growth.
2. Deliver exceptional and personalized customer service, building lasting relationships with clients.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to gather and leverage customer data for personalized interactions.
5. Collaborate with colleagues to foster a positive and communicative work environment.
6. Maintain organization of the sales floor and stockroom in accordance with company policies.
7. Contribute to the visual merchandising of products, adhering to brand standards.
8. Uphold the brand's image standards and guidelines.
9. Ensure accurate recording of customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book with regular client follow-ups.
12. Address client-related issues, including shipping and alterations.
13. Participate in general housekeeping and store maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills and attention to detail.
3. Ability to manage multiple tasks simultaneously.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability to cater to diverse customer needs.
6. Willingness to work flexible hours, including evenings, weekends, and holidays.
7. Foreign language proficiency is advantageous.

Minimum of 3 years in luxury fashion sales within a retail setting.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.

LOEWE fosters an inclusive and diverse workplace culture, valuing the uniqueness of its employees and clients. The company is committed to creating an environment where all individuals feel valued, included, and empowered to contribute their best, regardless of gender, ethnicity, socioeconomic background, or ability.