Loewe Client Advisor

Loewe, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its rich heritage and commitment to craftsmanship. As a part of the LVMH conglomerate, Loewe offers its employees the opportunity to be a part of a global leader in luxury, where innovation and excellence are at the forefront of its operations.

1. Deliver an exceptional customer service experience, ensuring each client is greeted, listened to, assisted, advised, and their expectations exceeded.
2. Represent the brand's history and heritage with pride.
3. Utilize exceptional product knowledge to effectively cross-sell and upsell across product categories.
4. Engage with a diverse clientele, fostering ease and developing long-lasting relationships.
5. Expand and maintain a client book, updating client information using company tools.
6. Collaborate as a team player in all activities contributing to the store's overall objectives.
7. Actively participate in visual merchandising in line with Loewe’s visual standards.
8. Maintain products efficiently, ensuring a clean, secure, and organized environment both front and back of house.
9. Support inventory management and perform ad hoc back of house tasks.
10. Adhere to company policies and procedures, including Loewe’s grooming and behavior standards.

1. Interest in luxury retail, particularly in leather goods and/or ready-to-wear.
2. A deep interest in fashion, art, and culture.

1. Effective communication skills with the ability to build and maintain a client book.
2. Ability to adapt and connect with different clients and situations.
3. Results-driven with a commercial mindset while maintaining a team player attitude.
4. Flexible, adaptable, and collaborative approach to work.

Beginner level experience in luxury retail or a related field.

Employees enjoy the benefits of working for a prestigious brand within the LVMH group, including opportunities for career advancement and professional development.

The workplace culture at Loewe is characterized by a dynamic and diverse team environment, where collaboration and innovation are highly valued. Employees are encouraged to engage with the brand's rich heritage and contribute to its ongoing legacy of excellence.