Loewe Client Advisor

Kuala Lumpur • Malaysia

Thursday, May 8, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Loewe offers a dynamic and enriching environment where creativity and craftsmanship are at the forefront, providing employees with the opportunity to contribute to a legacy of luxury and sophistication.

1. Provide exceptional customer service by greeting, listening, assisting, advising, and exceeding client expectations.
2. Exemplify the brand's history and heritage.
3. Utilize exceptional product knowledge to cross-sell and upsell product categories.
4. Engage with diverse clients to develop long-lasting relationships.
5. Develop and grow a client book, updating client information on company tools.
6. Collaborate as a team player in all store activities.
7. Participate in visual merchandising according to Loewe's visual standards.
8. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
9. Support inventory management and perform ad hoc back-of-house tasks.
10. Adhere to company policies, including grooming and behavior standards.

1. Interest in luxury retail, particularly in leather goods and/or ready-to-wear.
2. Deep interest in fashion, art, and culture.

1. Effective communication skills with the ability to build and maintain a client book.
2. Adaptability and ability to connect with different clients and situations.
3. Results-driven with a commercial mindset.
4. Team player attitude.
5. Flexibility and collaborative approach to work.

Beginner level experience in luxury retail or related fields.

Loewe offers a comprehensive benefits package, including opportunities for career growth within the LVMH Group, access to exclusive training programs, and a vibrant work environment.

Loewe fosters a culture of creativity, diversity, and collaboration, where employees are encouraged to contribute their unique perspectives. The brand values innovation and craftsmanship, creating an inspiring workplace that celebrates both individual and collective achievements.