Loewe Client Advisor

Loewe, a distinguished name in the luxury fashion sector, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Loewe offers a dynamic environment where creativity and passion are at the forefront, providing employees with the opportunity to learn and grow within a fast-paced and ambitious company.

1. Achieve individual and store sales objectives.
2. Connect with clients in an emotionally engaging manner to deliver exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels, including email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through extensive product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate effectively as a team player to contribute to store objectives.
9. Participate in visual merchandising in line with Loewe’s standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Support inventory management and perform ad hoc back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.

1. Fluency in English and Arabic.
2. Effective communication skills with an ability to build and maintain client relationships.
3. Confidence, adaptability, and empathy in service delivery.
4. Commercial mindset with a focus on results.

Minimum of 3 years in a similar customer-focused role.

Loewe offers a vibrant work environment with opportunities for professional growth and development, fostering a culture of inclusivity and creativity.

Loewe prides itself on a workplace culture that is inclusive, open-minded, and driven by a passion for fashion and creativity. Employees are encouraged to express their individuality while working collaboratively to achieve shared goals.