Loewe Client Advisor
LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since become a beacon of craftsmanship and innovation. As part of the LVMH conglomerate, LOEWE benefits from a rich heritage and a commitment to artisanal excellence. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a new era, intertwining craft and culture with a vibrant Spanish flair. LOEWE is renowned for its intellectual yet playful approach to fashion, and its unparalleled expertise in leather goods.
- Achieve individual and store sales objectives.
- Cultivate meaningful connections with clients to deliver an exceptional and memorable experience.
- Develop and sustain long-lasting client relationships through regular communication.
- Master and convey the brand's history and heritage.
- Showcase product categories through expert knowledge and storytelling.
- Expand and manage a client book, updating client information using company tools.
- Collaborate effectively as a team player to contribute to store objectives.
- Participate in visual merchandising in line with LOEWE’s standards.
- Maintain product organization and security both front and back of house.
- Support inventory management and perform ad hoc back of house tasks.
- Adhere to company policies, including grooming and behavioral standards.
- Proven experience in achieving individual goals and contributing to team results.
- Experience in a customer-centric role.
- Deep interest in fashion, art, and culture.
- Inclusive and open-minded nature.
- Confident, service-oriented, adaptable, and empathetic approach.
- Effective communication skills with the ability to build and maintain a client portfolio.
- Results-driven with a commercial mindset while maintaining a team player attitude.
- Fluency in English and Arabic.
Minimum of 3 years in a similar customer-centric role.
Working at LOEWE offers the opportunity to learn and grow in a dynamic and ambitious environment, surrounded by passionate individuals.
LOEWE fosters a culture of creativity and innovation, deeply rooted in its commitment to craftsmanship and cultural engagement. The workplace is characterized by a vibrant and inclusive atmosphere, where team members are encouraged to express their individuality and contribute to the brand's legacy.