Loewe Client Advisor

Costa Mesa • USA

Tuesday, August 12, 2025

Founded in 1846 in Spain, LOEWE stands as a pillar of luxury fashion, renowned for its dedication to craftsmanship and cultural heritage. As part of the esteemed LVMH Group, LOEWE continues to innovate under the creative direction of Jack McCollough and Lazaro Hernandez, offering a vibrant and intellectual approach to fashion. The brand is committed to fostering a diverse and inclusive environment, celebrating the uniqueness of its clients and employees alike.

1. Achieve and exceed monthly and annual sales targets, contributing to overall business growth.
2. Deliver exceptional and personalized customer service, building lasting client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to gather and analyze customer data for personalized service and future opportunities.
5. Collaborate with colleagues to maintain a positive and communicative workplace environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products in line with LOEWE's guidelines.
8. Uphold the brand's image standards and adhere to company policies.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book and engage in regular client follow-ups.
12. Address client-related issues such as shipping and alterations promptly.
13. Participate in general store maintenance and image upkeep.
14. Support inventory control and shipping/receiving processes as needed.

1. Over three years of experience in luxury fashion sales within a retail setting.
2. Proven track record of exceeding sales targets and building strong customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and attention to detail.
5. Team-oriented mindset with a collaborative approach.
6. Ability to thrive in a fast-paced environment.
7. Adaptability to meet diverse customer needs.
8. Willingness to work flexible hours, including evenings, weekends, and holidays.

1. Customer relationship management
2. Sales and target achievement
3. Communication and interpersonal skills
4. Organizational and multitasking abilities
5. Team collaboration
6. Adaptability
7. Foreign language skills (preferred)

A minimum of three years in luxury fashion sales within a retail environment is required.

$24-$27 hourly, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, paid time off, employee discounts, and a retirement plan with employer contribution.

LOEWE fosters a culture of inclusivity and empowerment, valuing diversity across all dimensions. The brand is dedicated to creating an environment where all individuals feel valued, included, and empowered to contribute their best.