Loewe Client Advisor

Copenhagen Denmark

Tuesday, January 28, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the esteemed LVMH group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, embracing a new era that emphasizes craftsmanship and cultural engagement. The brand is renowned for its intellectual yet playful fashion approach, vibrant Spanish lifestyle influences, and unparalleled leather expertise. LOEWE's commitment to artisanal techniques and contemporary art underscores its dedication to preserving and innovating within the cultural landscape.

1. Achieve individual and store sales objectives.
2. Cultivate emotional connections with clients to deliver exceptional and memorable experiences.
3. Engage with clients to develop enduring relationships.
4. Maintain client relations through regular communication via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Naturally inclusive and open-minded.
5. Confident, service-oriented, adaptable, and empathetic.
6. Effective communication skills with the ability to build and maintain a client portfolio.
7. Results-driven with a commercial mindset while maintaining a team player attitude.
8. Fluency in English, Chinese, and Danish.

1. Client relationship management
2. Sales and goal achievement
3. Product knowledge and storytelling
4. Communication and interpersonal skills
5. Team collaboration
6. Visual merchandising
7. Inventory management

Beginner level experience in a similar customer-centric role is required.

The position offers the opportunity to work in a dynamic and ambitious environment, with exposure to a rich legacy of craftsmanship and a commitment to contemporary art and culture.

LOEWE fosters a culture of learning and passion, where employees are encouraged to explore new ideas and collaborate with like-minded individuals. The company values inclusivity, creativity, and a dedication to excellence, reflecting its rich heritage and innovative spirit.