Loewe Client Advisor (Chinese Speaker)

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and has since grown into one of the world's preeminent luxury houses. As part of the LVMH conglomerate, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation under the creative direction of Jonathan Anderson. The brand is celebrated for its intellectual yet playful approach to fashion, deeply rooted in a vibrant Spanish lifestyle and unparalleled leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate effectively as a team player to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain products efficiently and securely, both front and back of house.
11. Support inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset.
8. Fluency in French and Chinese.

1. Client engagement and relationship building
2. Product knowledge and storytelling
3. Team collaboration
4. Visual merchandising
5. Inventory management
6. Effective communication
7. Cultural sensitivity

Minimum of 3 years in a similar customer-centric role.

Opportunities for career growth in a prestigious luxury brand.

LOEWE fosters a dynamic and ambitious work environment where learning and passion for fashion are at the forefront. The company values craftsmanship, culture, and innovation, encouraging employees to contribute to its rich legacy while supporting contemporary art and culture globally.