Loewe Client Advisor

Chicago • USA

Tuesday, April 22, 2025

LOEWE, a prestigious name in the luxury fashion industry, was established in 1846 in Spain and is now a part of the LVMH Group. Under the creative direction of Jonathan Anderson, LOEWE has redefined its brand by integrating a diverse array of artistic influences into its fashion offerings. The brand is renowned for its commitment to craftsmanship, supporting contemporary art, craft, and design globally.

1. Achieve and exceed monthly and annual sales targets, contributing to the brand's growth.
2. Deliver exceptional, personalized customer service, building lasting relationships with clients.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to collect and manage customer data for tailored client interactions.
5. Collaborate with colleagues to foster a positive and communicative work environment.
6. Maintain organization of the sales floor and stockroom according to company standards.
7. Contribute to the visual merchandising of products, aligning with LOEWE's aesthetic.
8. Ensure compliance with LOEWE's image standards and company policies.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Manage a detailed client book, ensuring regular client contact and follow-up.
12. Address client-related issues, including shipping and alterations.
13. Support inventory control and shipping/receiving processes as needed.

1. Over three years of experience in luxury fashion sales within a retail setting.
2. Proven track record of exceeding sales targets and building strong client relationships.

1. Exceptional verbal and written communication skills.
2. Ability to multitask effectively in a fast-paced environment.
3. Strong organizational skills and attention to detail.
4. Team-oriented mindset with a collaborative spirit.
5. Adaptability to diverse customer needs.
6. Flexibility to work evenings, weekends, and holidays as required.
7. Foreign language skills are advantageous but not mandatory.

A minimum of three years in luxury fashion sales within a retail environment is required.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions. The company is committed to diversity and provides reasonable accommodations for individuals with disabilities.

LOEWE fosters an inclusive and dynamic workplace culture that values diversity and creativity. The company is dedicated to providing equal opportunities and ensuring a supportive environment for all employees.