Loewe Client Advisor

Chicago • USA

Saturday, March 22, 2025

LOEWE, a distinguished member of the LVMH Group, stands as a paragon of luxury fashion. Founded in 1846 in Spain, the brand has been reimagined under the creative direction of Jonathan Anderson, who has infused it with a vibrant blend of art influences. Renowned for its commitment to craftsmanship, LOEWE continues to support contemporary art, craft, and design globally.

1. Achieve and exceed monthly and annual sales targets to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations and foster long-lasting relationships.
3. Meet individual Key Performance Indicator (KPI) targets through exemplary customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Collaborate with colleagues to enhance workplace environment and maintain a positive atmosphere.
6. Maintain organization of sales floor and stockroom in accordance with company policies.
7. Contribute to the visual presentation of products, adhering to brand standards.
8. Uphold LOEWE’s image standards and guidelines.
9. Adhere to company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book and ensure regular client contact and follow-up.
13. Address client-related issues such as shipping and alterations.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building lasting relationships with clients and colleagues.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills with attention to detail.
3. Ability to manage multiple tasks simultaneously.
4. Team-oriented mindset with a collaborative approach.
5. Adaptability in a dynamic, fast-paced environment.
6. Flexibility to work evenings, weekends, and holidays as required.
7. Foreign language skills are advantageous but not mandatory.

A minimum of three years of experience in luxury fashion sales within a retail setting is required.

The position offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, and 401k with automatic employee contribution.

LOEWE fosters an inclusive and diverse workplace culture, valuing creativity and collaboration. As an equal opportunity employer, the company is committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.