Loewe Client Advisor

Chicago • USA

Tuesday, January 14, 2025

Loewe, a distinguished name in the luxury fashion industry, was established in 1846 in Spain and is now a part of the esteemed LVMH group. Under the visionary leadership of Jonathan Anderson, Loewe continues to blend its rich heritage of craftsmanship with contemporary art and design influences, creating a unique and dynamic brand presence globally.

1. Meet or exceed monthly and yearly sales targets to drive business growth.
2. Deliver exceptional, personalized customer service to surpass client expectations and build lasting relationships.
3. Achieve individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Collaborate with colleagues to foster a positive and communicative workplace environment.
6. Maintain organization of the sales floor and stockroom according to company standards.
7. Contribute to the visual merchandising of products, ensuring adherence to Loewe's standards.
8. Uphold the brand's image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact and follow-up.
13. Address client-related issues, including shipping and alterations, promptly.
14. Participate in general housekeeping and store image maintenance.
15. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong customer relationships.

1. Exceptional verbal and written communication skills.
2. Ability to manage multiple tasks simultaneously.
3. Strong organizational skills and attention to detail.
4. Team-oriented mindset with a collaborative spirit.
5. Adaptability in a dynamic, fast-paced environment.
6. Flexibility to work evenings, weekends, and holidays as needed.
7. Foreign language skills are advantageous.

Minimum of three years in luxury fashion sales within a retail setting.

Comprehensive benefits package including medical insurance, bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contribution.

Loewe fosters an inclusive and diverse workplace culture, valuing the unique contributions of each employee. As an equal opportunity employer, Loewe is committed to ensuring a respectful and accommodating environment for all, including individuals with disabilities.