Loewe Client Advisor

LOEWE is one of the world's major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a prismatic and eclectic range of art influences into the medium of fashion. The brand's legacy of craftsmanship remains its living soul, with a commitment to supporting contemporary art, craft, and design globally.

1. Meet or surpass monthly and yearly sales objectives.
2. Provide outstanding, personalized customer service.
3. Exceed individual Key Performance Indicator (KPI) targets.
4. Utilize CRM tools for personalized client engagement.
5. Foster collaboration and open communication with colleagues.
6. Ensure sales floor and stockroom organization.
7. Contribute to the visual presentation of products.
8. Uphold LOEWE's image standards and guidelines.
9. Adhere to company policies and procedures.
10. Record customer information accurately in the database.
11. Promote store events via email, phone, and personalized notes.
12. Maintain an organized client book and initiate regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Support shipping, receiving, and inventory control as requested.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven history of exceeding individual and store targets.
3. Exceptional communication skills, both verbal and written.
4. Strong organizational skills and follow-through.
5. Team-oriented mindset with a desire to collaborate.
6. Ability to thrive in a dynamic and fast-paced environment.
7. High adaptability to different customer needs.
8. Flexible schedule availability, including evenings, weekends, and holidays.

1. Luxury fashion sales expertise
2. Customer service excellence
3. CRM tool proficiency
4. Organizational skills
5. Communication skills
6. Team collaboration

Minimum 3 years of luxury fashion sales experience in a retail environment.

Medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution.

The company values diversity and is an equal opportunity employer. The workplace fosters collaboration and open communication, located in the vibrant city of Chicago, Illinois.