Loewe

Client Advisor

LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Under the creative direction of Jonathan Anderson, LOEWE has crafted a bold new chapter, translating a prismatic and eclectic range of art influences into fashion. The brand's legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft, and design globally.

1. Meet or surpass monthly and yearly sales objectives.
2. Provide outstanding, personalized customer service.
3. Exceed individual Key Performance Indicator (KPI) targets.
4. Utilize CRM tools for personalized client engagement.
5. Foster a culture of collaboration and open communication.
6. Ensure sales floor and stockroom organization.
7. Contribute to the visual presentation of products.
8. Uphold LOEWE’s image standards and guidelines.
9. Adhere to company policies and procedures.
10. Record customer information accurately.
11. Promote store events via email, phone, and notes.
12. Maintain an accurate and organized client book.
13. Address client-related issues, including shipping and alterations.
14. Support shipping, receiving, and inventory control.

1. Over three years of luxury fashion sales experience.
2. Proven history of exceeding targets and building relationships.

1. Exceptional communication skills.
2. Ability to manage multiple tasks.
3. Strong organizational skills.
4. Team-oriented mindset.
5. Adaptability to different customer needs.
6. Foreign language knowledge is a plus.

Minimum 3 years of luxury fashion sales experience within a retail environment.

Medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution.

The company values diversity and is an equal opportunity employer. The workplace is dynamic and fast-paced, located at the Oak Street boutique in Chicago, IL.