Loewe Client Advisor

Cabazon • USA

Thursday, April 3, 2025

LOEWE, a distinguished luxury fashion house established in 1846 in Spain, is renowned for its exceptional craftsmanship and innovative design. As part of the LVMH group, LOEWE benefits from the robust support and global reach of one of the world's leading luxury conglomerates. Under the creative direction of Jonathan Anderson, LOEWE continues to blend its rich heritage with contemporary art influences, offering a unique and dynamic work environment for its employees.

1. Achieve and exceed monthly and annual sales targets, contributing to the brand's growth and success.
2. Deliver exceptional, personalized customer service, fostering long-term client relationships and showcasing extensive knowledge of LOEWE's products and history.
3. Surpass individual Key Performance Indicator (KPI) targets through exemplary customer service.
4. Effectively utilize CRM tools to collect and leverage customer data for personalized engagement.
5. Promote a collaborative and communicative workplace culture.
6. Maintain organization and adherence to company policies in both the sales floor and stockroom.
7. Contribute to the visual merchandising of products, ensuring alignment with LOEWE's standards.
8. Uphold the brand's image standards and guidelines.
9. Accurately record customer information and maintain an organized client book.
10. Actively promote store events through various communication channels.
11. Address client-related issues, including shipping and alterations, promptly.
12. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building lasting relationships with clients and colleagues.

1. Exceptional verbal and written communication skills.
2. Strong organizational abilities and attention to detail.
3. Team-oriented with a collaborative mindset.
4. Adaptability in a fast-paced environment.
5. Flexibility to work evenings, weekends, and holidays as required.
6. Foreign language proficiency is advantageous.

A minimum of three years of experience in luxury fashion sales within a retail setting is required.

The position offers a comprehensive benefits package including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contribution.

LOEWE fosters an inclusive and diverse workplace culture, valuing creativity and collaboration. As an equal opportunity employer, LOEWE is committed to providing reasonable accommodations for individuals with disabilities and ensuring a supportive environment for all employees.