Loewe Client Advisor

Boston • USA

Wednesday, April 23, 2025

Loewe, a distinguished name in the luxury fashion industry, is renowned for its rich heritage and commitment to craftsmanship since its inception in 1846 in Spain. As part of the LVMH group, Loewe is under the creative direction of Jonathan Anderson, who has infused the brand with a vibrant and eclectic spirit. The Maison is dedicated to supporting contemporary art, craft, and design globally, making it a prestigious and innovative employer in the luxury sector.

1. Meet or exceed monthly and yearly sales objectives to drive business growth.
2. Deliver outstanding, personalized customer service, fostering enduring client relationships.
3. Exceed individual KPI targets through exceptional customer service.
4. Utilize CRM tools for effective customer data management and engagement.
5. Promote a collaborative and positive workplace environment.
6. Maintain organization of the sales floor and stockroom in line with company policy.
7. Contribute to visual merchandising, adhering to Loewe's standards.
8. Uphold Loewe's image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Actively promote store events through various communication channels.
12. Maintain an organized client book and ensure regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding individual and store targets.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and attention to detail.
5. Team-oriented mindset with a collaborative approach.
6. Ability to thrive in a dynamic and fast-paced environment.
7. Adaptability to cater to diverse customer needs.
8. Willingness to work a flexible schedule, including evenings, weekends, and holidays.

1. Customer relationship management
2. Sales and target achievement
3. Communication and interpersonal skills
4. Organizational and multitasking abilities
5. Team collaboration
6. Adaptability and problem-solving

A minimum of three years in luxury fashion sales within a retail environment is required.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.

Loewe fosters a culture of inclusivity and diversity, valuing the unique contributions of each employee. The company is committed to providing reasonable accommodations for individuals with disabilities and promotes a supportive and collaborative work environment.