Loewe Client Advisor

Boston • USA

Wednesday, March 12, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to craftsmanship and innovation. Founded in 1846 in Spain, Loewe continues to thrive under the visionary leadership of Jonathan Anderson, who infuses the brand with eclectic art influences. As an employer, Loewe offers a dynamic and inclusive work environment, fostering creativity and excellence.

1. Achieve and exceed monthly and yearly sales objectives to drive business growth.
2. Deliver exceptional, personalized customer service to build lasting client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Collaborate with colleagues to maintain a positive workplace environment.
6. Ensure sales floor and stockroom organization according to company policy.
7. Contribute to product visual presentation in line with Loewe’s standards.
8. Uphold Loewe’s image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book and initiate regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Support general housekeeping and store image upkeep.
15. Assist with shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building customer relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills and ability to multitask.
3. Team-oriented mindset with collaborative skills.
4. Adaptability in a dynamic, fast-paced environment.
5. Flexibility to work evenings, weekends, and holidays.
6. Foreign language skills are a plus.

Minimum of three years in luxury fashion sales within a retail setting.

Loewe offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, 401k with automatic employee contribution, and more. The company is committed to diversity and provides reasonable accommodations for individuals with disabilities.

Loewe fosters an inclusive and dynamic workplace culture, valuing diversity and creativity. The company is dedicated to supporting its employees' professional growth and ensuring a collaborative and supportive environment.