Loewe Client Advisor

Boston USA

Monday, February 3, 2025

Loewe, a distinguished name in the luxury fashion industry, is renowned for its rich heritage and commitment to craftsmanship. As part of the esteemed LVMH group, Loewe continues to set benchmarks in the world of fashion under the visionary leadership of Jonathan Anderson. The brand is celebrated for its eclectic fusion of art influences and fashion, making it a coveted employer for those passionate about luxury and innovation.

1. Achieve and exceed monthly and annual sales targets, driving business growth.
2. Deliver exceptional, personalized customer service, building lasting client relationships.
3. Surpass individual Key Performance Indicator (KPI) targets through exemplary service.
4. Utilize CRM tools to gather and leverage customer data for personalized engagement.
5. Foster a collaborative and communicative work environment with colleagues.
6. Maintain organization of the sales floor and stockroom according to company standards.
7. Contribute to the visual merchandising of products, adhering to brand guidelines.
8. Uphold the brand's image standards and adhere to company policies.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book, ensuring regular client contact and follow-up.
12. Address client-related issues, including shipping and alterations.
13. Participate in general housekeeping and store image maintenance.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven track record of exceeding sales targets and building strong client relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational skills and attention to detail.
3. Ability to multitask in a dynamic environment.
4. Team-oriented mindset with a collaborative spirit.
5. Adaptability to cater to diverse customer needs.
6. Willingness to work flexible hours, including evenings, weekends, and holidays.
7. Foreign language proficiency is advantageous.

A minimum of three years in luxury fashion sales within a retail setting is required.

The position offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.

Loewe fosters an inclusive and diverse workplace culture, valuing the unique contributions of each employee. The brand is committed to providing equal opportunities and ensuring reasonable accommodations for individuals with disabilities. The work environment is dynamic, fast-paced, and collaborative, encouraging creativity and innovation.