Loewe Client Advisor
Loewe, a distinguished name in the luxury fashion sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. Established in 1846 in Spain, Loewe has consistently upheld a legacy of superior craftsmanship, now under the visionary leadership of Jonathan Anderson. The brand is celebrated for its unique blend of traditional artistry and contemporary design, making it a coveted employer for those passionate about luxury fashion.
- Meet or exceed monthly and annual sales targets, driving business growth.
- Deliver exceptional, personalized customer service, building lasting client relationships.
- Achieve individual Key Performance Indicator (KPI) goals through superior service.
- Utilize CRM tools to gather and leverage customer data for personalized engagement.
- Promote a collaborative and communicative workplace culture.
- Maintain organization of the sales floor and stockroom according to company standards.
- Contribute to visual merchandising in line with Loewe's aesthetic standards.
- Uphold the brand's image and adhere to company policies.
- Accurately record customer information in the database.
- Promote store events through various communication channels.
- Manage and update a client book, ensuring regular client contact and follow-up.
- Address client-related issues, including shipping and alterations.
- Assist with general store maintenance and inventory control.
- Over three years of luxury fashion sales experience in a retail environment.
- Proven track record of exceeding sales targets and building customer relationships.
- Exceptional verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Team-oriented with a collaborative approach.
- Adaptability in a dynamic, fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
- Customer-centric approach.
- Self-motivated and results-driven.
- Experience in visual merchandising and space utilization.
- Strong interpersonal and communication skills.
- Project management and prioritization abilities.
- Proficiency in office software and Mac systems.
- Bilingual in English/Spanish or French is advantageous.
A minimum of three years of experience in retail sales, preferably in a luxury setting, is required.
The position offers an hourly rate ranging from $21.50 to $27, dependent on skills and experience.
The role includes a comprehensive benefits package featuring medical, dental, vision insurance, short and long-term disability coverage, various paid time off programs, employee discounts, and a retirement plan with employer contributions.
Loewe fosters an inclusive and dynamic workplace culture that values diversity and creativity. Employees are encouraged to bring their unique perspectives and skills to the table, contributing to a vibrant and collaborative environment. The brand is committed to providing equal opportunities and reasonable accommodations for individuals with disabilities.


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