Loewe Client Advisor

Berlin • Germany

Friday, April 18, 2025

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the LVMH group, LOEWE stands out for its dedication to craftsmanship and cultural heritage. Under the creative direction of Jonathan Anderson since 2013, the brand has embraced a modern ethos, intertwining traditional artisanal techniques with contemporary fashion narratives. LOEWE is celebrated for its vibrant Spanish lifestyle influences and unparalleled leather expertise, making it a leader in the luxury sector.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional and memorable experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update client information using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain product organization and cleanliness in-store.
11. Support inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusive and open-minded demeanor.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and German.

Previous experience in a customer-centric environment is required.

Opportunity to work in a fast-paced, ambitious company with passionate colleagues.

LOEWE fosters a culture of learning and creativity, encouraging employees to engage with the brand's rich heritage and innovative spirit. The workplace is dynamic, with a focus on teamwork and personal growth, reflecting the brand's commitment to craft and culture.