Loewe Client Advisor

Berlin • Germany

Wednesday, March 12, 2025

LOEWE, founded in Spain in 1846, is a distinguished luxury fashion house renowned for its commitment to craftsmanship and culture. As part of the LVMH Group, LOEWE has evolved under the creative direction of Jonathan Anderson since 2013, embracing an intellectual yet playful approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled expertise in leather goods, consistently supporting contemporary art and culture worldwide.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising in line with LOEWE's standards.
10. Maintain product organization and cleanliness both front and back of house.
11. Support inventory management and back-of-house tasks.
12. Adhere to LOEWE's grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded nature.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining client portfolios.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluent in English and German.

1. Customer engagement
2. Sales proficiency
3. Relationship building
4. Brand storytelling
5. Team collaboration
6. Visual merchandising
7. Inventory management
8. Effective communication

Experience in a similar customer-centric role is required.

Opportunity to work in a fast-paced and ambitious company with passionate individuals.

LOEWE fosters a dynamic and inclusive workplace culture, emphasizing the importance of craft, culture, and collaboration. The brand values creativity and innovation, encouraging employees to engage with the vibrant Spanish lifestyle and contribute to the brand's rich heritage.