Loewe Client Advisor

Berlin • Germany

Monday, December 9, 2024

LOEWE, a prestigious luxury house founded in Spain in 1846, is renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE has been under the creative direction of Jonathan Anderson since 2013, focusing on an intellectual yet playful approach to fashion. The brand is celebrated for its vibrant Spanish lifestyle and unparalleled expertise in leather, making it a prominent name in the luxury fashion industry.

1. Achieve individual and store sales objectives.
2. Provide exceptional and memorable client experiences through engaging interactions.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, and personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate effectively as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products efficiently and securely both front and back of house.
11. Support inventory management and other back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Deep interest in fashion, art, and culture.
2. Inclusive and open-minded approach.
3. Confident, service-oriented, adaptable, and empathetic style.
4. Effective communication skills for client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English and German.

Experience in a similar customer-centric role is required.

Opportunity to work in a fast-moving and ambitious company with passionate individuals.

LOEWE fosters a culture of creativity and innovation, deeply rooted in its rich legacy of craftsmanship. The brand values artisanal techniques and supports contemporary art and culture, creating an environment where employees can thrive and contribute to the brand's ongoing narrative.