Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is part of the prestigious LVMH Group. Renowned for its unparalleled craftsmanship and innovative designs, LOEWE is committed to preserving artisanal techniques while embracing modernity. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to captivate the world with its vibrant Spanish lifestyle and exceptional leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Highlight product categories through extensive product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate effectively as a team player to meet store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products in an organized, clean, and secure manner, both front and back of house.
11. Support inventory management and back-of-house tasks.
12. Adhere to company policies, procedures, and grooming standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, service-oriented, adaptable, and empathetic approach.
6. Effective communication skills for building and maintaining a client portfolio.
7. Results-driven with a commercial mindset and team player attitude.
8. Fluent in English and Spanish.

1. Customer service excellence
2. Emotional intelligence
3. Communication and interpersonal skills
4. Product knowledge and storytelling
5. Team collaboration
6. Organizational skills
7. Sales acumen

Minimum 3 years of experience in a similar customer-centric role.

LOEWE offers a dynamic work environment where employees can learn and grow daily, surrounded by passionate individuals. The company values diversity and inclusivity, ensuring all team members feel valued and empowered.

LOEWE fosters a culture of inclusivity and diversity, welcoming individuals from all backgrounds and abilities. The brand emphasizes the importance of craft, culture, and collaboration, creating an environment where creativity and passion thrive.