Loewe Client Advisor

Atlanta • USA

Saturday, March 22, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group. Founded in 1846 in Spain, Loewe has become synonymous with exceptional craftsmanship and innovative design. Under the creative direction of Jonathan Anderson, the brand continues to push boundaries, merging art influences with fashion to create unique and eclectic collections. As an employer, Loewe is committed to fostering creativity and excellence, offering a dynamic environment for professionals to thrive.

1. Achieve and exceed monthly and yearly sales objectives to drive business growth.
2. Provide exceptional, personalized customer service to build lasting client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer engagement.
4. Utilize CRM tools to collect and leverage customer data for personalized interactions.
5. Collaborate with colleagues to maintain a positive and communicative workplace environment.
6. Ensure the sales floor and stockroom are organized according to company standards.
7. Contribute to the visual merchandising of products, adhering to brand guidelines.
8. Uphold Loewe's image standards and comply with company policies and procedures.
9. Accurately record customer information in the database.
10. Promote store events through various communication channels.
11. Maintain an organized client book and follow up on sales and inquiries.
12. Address client-related issues, including shipping and alterations.
13. Support inventory control and shipping as needed.

1. Over three years of luxury fashion sales experience in a retail setting.
2. Proven track record of exceeding sales targets and building customer relationships.

1. Exceptional verbal and written communication skills.
2. Strong organizational and multitasking abilities.
3. Team-oriented with a collaborative mindset.
4. Adaptability to cater to diverse customer needs.
5. Flexibility to work varied schedules, including evenings and weekends.

Minimum of three years in luxury fashion sales within a retail environment.

Loewe offers a comprehensive benefits package, including medical insurance, a bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.

Loewe values diversity and inclusivity, ensuring a supportive environment for all employees. The company is committed to providing reasonable accommodations for individuals with disabilities and encourages a culture of collaboration and open communication.