Loewe Client Advisor

Atlanta • USA

Friday, February 21, 2025

Loewe, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group. Founded in 1846 in Spain, Loewe has a rich heritage of craftsmanship and innovation. Under the creative direction of Jonathan Anderson, the brand continues to blend art influences with fashion, maintaining its commitment to contemporary art, craft, and design globally.

1. Achieve and exceed monthly and yearly sales objectives, contributing to business growth.
2. Deliver exceptional, personalized customer service, building enduring client relationships.
3. Meet individual Key Performance Indicator (KPI) targets through superior customer service.
4. Utilize CRM tools to gather customer data for personalized engagement.
5. Foster collaboration and open communication with colleagues.
6. Maintain organized sales floor and stockroom per company policy.
7. Contribute to visual merchandising, adhering to Loewe’s standards.
8. Uphold Loewe’s image standards and guidelines.
9. Adhere to all company policies and procedures.
10. Accurately record customer information in the database.
11. Promote store events through various communication channels.
12. Maintain an organized client book, ensuring regular client contact.
13. Address client-related issues, including shipping and alterations.
14. Support shipping, receiving, and inventory control as needed.

1. Over three years of luxury fashion sales experience in a retail environment.
2. Proven history of exceeding sales targets and building customer relationships.
3. Exceptional verbal and written communication skills.
4. Strong organizational skills and follow-through.
5. Team-oriented mindset with a collaborative spirit.
6. Adaptability in a dynamic work environment.
7. Flexible schedule availability, including evenings, weekends, and holidays.

1. Customer relationship management
2. Sales and target achievement
3. Communication and interpersonal skills
4. Organizational proficiency
5. Team collaboration
6. Adaptability and flexibility

Candidates must possess a minimum of three years of luxury fashion sales experience within a retail environment, demonstrating a track record of exceeding individual and store targets.

The position offers a comprehensive benefits package, including medical insurance, bonus structure, paid time off, holiday pay, and a 401k plan with automatic employee contributions.

Loewe values diversity and inclusivity, fostering a workplace culture that supports collaboration, creativity, and personal growth. As an equal opportunity employer, Loewe is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process.