Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was founded in Spain in 1846 and has since become a prominent global brand under the creative direction of Jack McCollough and Lazaro Hernandez. As part of the LVMH group, LOEWE is renowned for its dedication to craftsmanship, culture, and innovation, with a particular emphasis on leather expertise. The brand is celebrated for its intellectual yet playful approach to fashion, embodying a vibrant Spanish lifestyle. LOEWE is committed to inclusivity and diversity, fostering an environment where all individuals are valued and empowered.

1. Achieve individual and store sales objectives.
2. Engage clients emotionally to provide exceptional experiences.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and cleanliness in all areas.
11. Assist with inventory management and back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record of achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic communication style.
6. Ability to build and maintain a client portfolio.
7. Commercial mindset with a focus on results and teamwork.

1. Exceptional client engagement and relationship-building skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in storytelling and product knowledge.
4. Team collaboration and support skills.
5. Organizational skills for inventory and product management.

Experience in a similar customer-centric role, preferably within the luxury fashion industry.

LOEWE offers a dynamic work environment that encourages professional growth and development, with opportunities to learn from passionate colleagues in a fast-paced and ambitious company.

LOEWE fosters a culture of inclusivity and diversity, welcoming individuals of all genders, ethnicities, socioeconomic backgrounds, and abilities. The brand is committed to creating a workplace where everyone feels valued, included, and empowered to contribute their best.